Shipping, Returns & Cancellations
Effective Date: September 10, 2026
1. Shipping
- Current lead times are approximately 2–3 weeks from order confirmation, and may vary based on demand.
- UnderFence is currently sold and shipped only within the contiguous United States. Residential orders generally ship via UPS; large-volume orders may ship on a pallet via LTL freight. For commercial orders, the brochure's delivered pricing includes materials, rivets, and shipping within the lower 48 states.
2. Order Cancellations
Reach out to UnderFence at info@underfencemowstrip.com regarding cancellation requests.
3. Samples
Residential samples cost $25 and include two foot-long mow strip panels and rivets. Commercial samples are available on request.
4. Returns
Reach out to our team at info@underfencemowstrip.com for more details about returns.
5. Damaged or Incorrect Shipments
If your order arrives damaged or incorrect, contact us at info@underfencemowstrip.com for assistance.
6. Questions
For questions about an existing order, shipping status, or a return, contact us at info@underfencemowstrip.com.
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